About

Staff

Faye Ogasawara
 Desktop Support Manager
Office: 2118
Phone: 615-7616
Email: fko@umich.edu
Melissa Terwilliger
Data Security Analyst
Office: 2116
Phone: 647-3565
Email: techess@umich.edu
Bryan White
Desktop Support Specialist
Office: 2117
Phone: 764-5141
Email: bkwhite@umich.edu
Shun Han
Applications Programmer
Office: 2239
Phone: 647-0472
Email: shunhan@umich.edu

AOSS Information Technology (IT) is funded by a 'network recharge'.  Details on this are available under the *policies* section. 

In an effort to be fiscally responsible, we incorporate supported services available to the College of Engineering and all units on campus:

  • Computer Aided Engineering Network (CAEN)

    • departmental storage
    • Windows Sharepoint sites
    • Internet connectivity
    • various software licenses

  • Center for Advanced Computing (CAC)

    • computer cluster nodes
    • College of Literature, Science, and the Arts (LS&A)
    • list software licensing for many applications

  • Information Technology Central Services (ITCS)

    • IMAP email
    • Exchange email and/or calendaring
    • Connected Network Backup (CNB) for windows
    • McAfee and Sophos anti-virus software
    • various software licenses
    • mFile/IFS linux storage 10 gb/user
    • CTools for course development and support

  • Information Technology Security Services (ITSS)

    • training for IT staff
    • periodic vulnerability scans
    • consultation
    • security incident reporting and handling